Nov 21, 2022 · DJI warrants batteries damaged due to non-user errors within warranty. Currently, intelligent flight batteries of most DJI consumer drones, with less than 200 charge cycles, are warranted for 12 months. As the warranty period varies among different products, please refer to the after-sales policies specified on DJI Official Website.

Jun 20, 2020 · Hello, is there a way to see my activated drones (including the serial number) in my account? I bought a Mavic Air a few days ago and I want to buy Care Refresh but therefore I need the serial number? And after I bought it, is there a way to check in my account if the drone is linked to the Care Refresh?

Oct 16, 2024 · I have had a Mini 4 Pro for a while now and gotten quite familiar with the RC 2, so a leap to a larger drone using RC 2 as well is less than going for a larger drone stright away. Even if I probably waith for the Air 4, I thought using the Air 3 S as an example will suffice. I know that you currently (and perhaps never) can buy an Air 3S without a remote controller at the same …

Feb 14, 2023 · The fundamental prerequisite for connecting a remote controller to an aircraft is the compatibility of their firmware versions. The DJI RC 2 supports various drones; therefore, when pairing it with different aircraft, it is necessary to switch the DJI RC 2 to the corresponding firmware version that matches the drone's firmware.

How long is Us Customs holding drones. I ordered an Avada two on November 30 which got “seized by customs“ and then returned to China from New York City. I ordered a second time and now it’s being held captive in Louisville, Kentucky. Any word on release dates? Or the status of proving that DJI does not use slave labor

Mar 18, 2023 · Customers who already own DJI drones should comply with the FAA's Remote ID regulations on the second compliance deadline which has been extended to March 16, 2024. DJI continues to provide firmware updates to bring most modern DJI drones into compliance. Customers can install those updates at their discretion any time before March 16, 2024.

Apr 2, 2022 · If bought from a shop etc. then perhaps an email direct from the 'shop', be that literally a High St shop or a www shop, to DJI via an email address that DJI is 'aware of' saying that the drone was a returned drone that had been resold, or an email from the email account to which the everything is bound saying that the drone had been sold etc ...

Jul 26, 2019 · Though it’s known to us all that most of DJI drones are built with reliable obstacle avoidance sensors, it’s still not hard to crash a drone due to a variety of possibilities. The possible causes to drone damage are also not that hard to figure out — interference sources, over water flight, signal interruptions, pilot errors etc. If unfortunately, you found yourself in the inevitable ...

Jan 18, 2024 · DJI reports, "regretfully, the DJI RC 2 and DJI RC-N2 are only compatible with the DJI Mini 4 Pro and DJI Air 3, no other drones are compatible with these remote controllers at the moment." 2024-1-18 Use props

Jul 27, 2024 · DJI drones have counterfeit protection through their activation process. When the DJI drone is new, you must activate it through the app. The process checks the serial number against a production list. If the drone was stolen from the factory or a retailer, that number will be inactive and the drone will not fly.