The rapid acceleration of ecommerce means the traditional customer journey is no longer linear. There are several ...

Distinct buyer journey stages represent the customer’s mindset and decision-making process. An effective way to utilize sales software like a CRM system is to map out this process to create ...

Southeast Asian startups sealed a mere 116 equity funding deals in the final quarter of 2024—the lowest quarterly deal volume in over six years—raising a modest $1.2 billion. This weak performance ...

Choosing a CRM with omnichannel features prioritizes the customer’s journey with your brand and ... to deploy from CRM software. With preset templates and automations, various actions can ...