Lyft is using Anthropic’s Claude AI for customer service
Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...
Retail Focus11h
The Importance of Omnichannel Customer Service in Modern Retail
As consumers move seamlessly between online, mobile, and physical store channels, retailers must keep pace through an ...
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Voice Assistants For Customer Service: Improve CX – Rep
Voice is a relatively new marketing channel. We are just beginning to understand its full potential. Through voice assistants like Siri, Bixby, Google, and Amaz ...
4 Lessons From the Worst and Best Customer Service
Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.
Ever-Growing USA on MSN4d
Eddie Limo: Delivering Luxury and Safety for Your Limousine Experience
Eddie Limo has become a symbol of luxurious and safe limo service after working in the industry for over 20 years. Eddie Limo has established itself as a trusted leader in luxury transportation. The ...