Third-party vendor FIS blamed a local power loss and hardware failure for the issue, which Bank of Oklahoma said affected ...

The issues at Capital One after Citibank acknowledged a problem affecting customers' ability to access their accounts from mobile devices, as well as an apparent issue related to fraud alerts. It is ...

One day prior, a spokesperson from Capital One had said, “We have made substantial progress in resolving our third-party ...

Prior to Friday's statement, Capital One said the company was having issues making deposits and processing payments for some consumers, small businesses and commercial banks. USA TODAY contacted FIS ...

A power outage and hardware failure at fintech FIS last week delayed deposits and payments at 27 banks, including Capital One ...

The bank said in a statement to CNN that a "technical issue experienced by a third-party vendor" has "temporarily impacted" some of Capital One's services, including payment processing, deposits and ...

The vendor behind the outage is FIS Global, a provider of financial tech services to several major banks. Capital One's social media page states it is 'actively working with the vendor to resolve the ...

BANKING OUTAGE - On Saturday, Capital One apologized on X, saying that "we recognize the frustration this issue has caused and we sincerely apologize to our valued customers." ...

Issues with a third-party vendor used by Capital One are affecting some of the banking giant’s customers’ ability to access money online.

Capital One's technical issues had thousands more customers ... offline as quickly as possible," the company, also known as FIS, said in an emailed statement. FIS had previously said one of ...

USA TODAY contacted FIS Global, Capital One’s service provider involved in the outage, on Friday morning. FIS Global said it has “restored access to the applications impacted by the power ...

It is not clear whether FIS was also involved in the Citi outage. Earlier this month, the Consumer Financial Protection Bureau sued Capital One, alleging it misled customers about its savings ...