Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

As consumers move seamlessly between online, mobile, and physical store channels, retailers must keep pace through an ...

Voice is a relatively new marketing channel. We are just beginning to understand its full potential. Through voice assistants like Siri, Bixby, Google, and Amaz ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

The name change to ACCESS Newswire Inc. and change of NYSE ticker symbol to "ACCS" is effective as of today, January 27, 2025 RALEIGH, NC / ACCESS Newswire / January 27, 2025 / ACCESS Newswire Inc. (N ...

"The spirit of service is a symbol of secularism. The main foundation of our spiritual culture is the spirit of service. India is not just a piece of land surrounded by geographical boundaries.

After a performance of the Nutcracker was recently performed in Belgrade, several members of the cast demonstrated by showing the audience symbols used by the Hamas terrorist organization ...

There are several convenient options to contact Amazon on customer service issues like deliveries, login assistance, payments, and more. You can work directly with a customer service agent via live ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...