A woman on TikTok shared a PSA about the importance of putting yourself on mute if you’re ever on hold with customer service.

Legacy systems exist for a reason. Modernization should be rooted in a deep understanding of your customers' specific pain ...

Though homeowners might not find service agreements “extremely” or even “very” important, if they were to get one, data ...

There are many companies in West Palm Beach that offer glass services. When choosing a contractor it is important to evaluate several key aspects. This will help ensure reliability and quality of work ...

The Acting Insurance Commission­er, Michael Kofi Andoh, has urged insurance companies to prioritise customer service as it is the lifeblood of any successful business.

Life Insurance Corporation of India (LIC) has warned its customers and policyholders that fake mobile applications are being ...

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

Organisations across the region are prioritising cyber security, customer experience and application development, even as they navigate cloud repatriation and a growing skills gap in AI and security.

Driven by the demand for AI-ready cloud infrastructure, the market cap for global data center construction, currently valued at more than ...

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Big changes are coming to AppleCare+ as prices go up and Apple starts promoting the more expensive Theft and Loss plan.

As part of these efforts, the Bank highlights the importance of following the campaign's tips and recommendations on using ...