AI agents will rapidly become the next customer-service support system for brands - mainly because the technology has the ability to teach the platform how best to support customers. And that will ...

Singer-songwriter Benson Boone is doing the rounds online for "adjusting himself" and grabbing his crotch on stage in front of millions of spectators.

In Africa’s economically diverse and highly competitive market, build­ing customer loyalty has never been more important for businesses. The continent’s consumers are highly price-sensitive, driven by ...

In a dark coincidence, the researchers point to California's current catastrophe as a timely example of their recently published findings. "In that publication, fairly incredibly, we use the example ...