Morgan County 911 Director Marshall Younker took to social media to ask the public again to help avoid unnecessary responses ...

and 911 call taker. Sullivan has been trained for both police and fire/rescue calls, so she can work at any of the stations. Most of them are handled with one person, though a couple of them have two ...

Three's 10.5 million customers reported being unable to make any phone calls during the outage, with more than 10,000 people ...

Emergency services received more than 250 hoax 999 calls in the first 10 months last year.The Irish Independent’s request made under the Freedom of Information Act revealed that the National Ambulance ...

Thailand’s prime minister has revealed she got a call from an AI system, demanding money in the voice of another famous head of government. Paetongtarn Shinawatra did not reveal who the computer ...

CEBU, Philippines — Thousands of graduating students in the Philippines who opt to take board exams this year face uncertainty after the Commission and Higher Education (CHED) and Professional ...

A police call handler's quick thinking meant officers were dispatched to a domestic incident - even though the caller asked for a pizza delivery. Audio of the 999 call released by the ...

A quick-thinking 999 call handler has been praised for realising a call ordering a pizza was actually from a woman who desperately needed help. The Met Police has shared the audio of a ...

Each terminal had one call-taker and one dispatcher, with one team leader and one assistant supervisor to help oversee the operations—all rotating on eight-hour shifts to ensure the hotline ...