Companies are graded in five categories: customer satisfaction, innovation, social responsibility, employee engagement and development, and financial strength. The statistical model that produces ...

On a scale of 1 to 5, customer satisfaction with customer-satisfaction surveys is headed to zero ... But the business model as to whether that data is valuable, it's sometimes questionable.

Intercove, a global leader in innovative trading solutions, has announced a landmark achievement in client satisfaction, ...

Rivian came out on top as the Most Loved Brand in Consumer Reports' latest Owner Satisfaction survey. BMW came in second place, followed by Tesla and Porsche, each with a four-out-of-five score.

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car ...

The data was revealed by PerfectRec, and it’s a follow-up of another survey published last October. Since then, cumulative satisfaction with this model decreased from 73.5% to 66%, making it the ...