Jeff Bezos, founder and CEO of Amazon, has built a company with a $200+ billion market cap by being incredibly smart and business savvy, so we rounded up some quotes that show his genius.

despite positive metrics, likely meant they weren't capturing the right data point. Jeff Bezos And The Customer Service Call Despite metrics indicating wait times below 60 seconds, customer ...

What does Jeff Bezos mean by the best customer support is none? Amazon. As an example of how a company gives customers total control, you can look at Amazon.com. Regarding that customer service, Jeff ...

The comment stems from a letter to Amazon shareholders in 1999, discussing the company's philosophical approach to its customer ... service. ("Invent and Wander: The Collected Writings of Jeff ...

After founding the company in July 1994, Jeff Bezos has grown Amazon into a web-enabled behemoth. The Everything Store has 88,400 employees around the world, a reported 244 million customer base ...