call forwarding and automated interactive voice response (IVR). We researched and compared over 20 cloud phone platforms to determine today’s best hotel phone systems. RingCentral is our top ...
As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.
Hate calling people on the phone? Google will do it for you. Google is testing out a new tool that allows artificial ...
Delta robots like this automated phone tester are awesome: high speed, accuracy, and mesmerizing to watch. [Justin Engler], a security researcher from ISEC Partners (also speaks at DEFCON on ...
In its twelfth edition of The Safe Side, our ongoing series to help you stay safe online, we break down fake IVR call scams ...
a groundbreaking product that automates candidate phone conversations with intelligent conversational AI. This advanced technology adds a powerful voice channel to the Sense platform, equipping ...
One of the most modern private automatic branch telephone exchanges in the United States was placed in operation recently at the International Falls plant. Installed, ...