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Cash-strapped MTA spent $250M on emergency subway intercom system that’s overrun with pranksters
The MTA’s $252.7 million “Help Point” system was completed in 2018 and includes a network of 3,016 emergency intercoms across all 472 stations in the city’s sprawling subway network. But a ...
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‘Point’-less: Over 1,000 emergency calls went unanswered through MTA ‘Help Points’ subway intercoms, report finds
Don't count on the MTA's "Help Points" subway intercom system to be useful, a report released Tuesday found. More than 1,000 emergency calls made through the agency's Help Points system went ...